At e28bd, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, how we use it, who we share it with, and how we keep it safe. We've written this in plain language so every player in Bangladesh can understand it without needing a law degree.
Six core principles that guide how we collect, use, and protect your personal information on e28bd.
e28bd only collects the personal data that is strictly necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it — every piece of information we hold has a clear and legitimate purpose.
Every connection between your device and e28bd is protected by 256-bit SSL encryption — the same standard used by major banks. Your login credentials, personal details, and transaction data are encrypted in transit and at rest at all times.
You have the right to access, correct, and request deletion of your personal data at any time. Simply contact e28bd support and we will process your request promptly. We believe your data belongs to you — we're just the custodians.
e28bd will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Full stop. The only time your data is shared with a third party is when it is strictly necessary to provide the service you have requested.
e28bd does not hold your data indefinitely. We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the retention period expires, your data is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, e28bd will notify you promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence. Your security is never an afterthought.
e28bd is an online gaming platform operating at e28bd.io, designed specifically for players in Bangladesh. We offer a range of games including slots, fishing games, bingo, and dice games, all accessible via desktop browser and our dedicated mobile app.
For the purposes of this Privacy Policy, e28bd is the data controller — meaning we are the organisation responsible for deciding how and why your personal data is collected and processed. If you have any questions about how e28bd handles your privacy, you can contact us directly at [email protected].
Scope: This Privacy Policy applies to all personal data collected through the e28bd website at e28bd.io, the e28bd mobile app, and any communications between you and e28bd support. It applies to all players regardless of how they access the platform.
e28bd collects two categories of personal data: information you provide directly to us, and information we collect automatically when you use the platform. Here is a breakdown of what we collect and why:
| Data Type | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration and age/identity verification |
| Contact Data | Mobile number, email address | Account communication, support, and security alerts |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud prevention, and optimisation |
| Usage Data | Games played, session duration, bet history | Responsible gaming monitoring and platform improvement |
| Communications Data | Support chat logs, email correspondence | Resolving disputes and improving support quality |
Payment Security: e28bd does not store your full mobile wallet credentials on our servers. Payment transactions are processed directly through the respective payment provider's secure gateway. e28bd only retains the transaction reference and amount for record-keeping purposes.
e28bd collects your personal data through several channels. Understanding how your data reaches us helps you stay in control of what you share.
e28bd uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. Here is how we use the data we hold about you:
Marketing Communications: e28bd will only send you promotional messages if you have opted in to receive them. You can opt out of marketing communications at any time by contacting support or updating your account preferences.
e28bd processes your personal data on the following legal grounds, depending on the specific purpose of the processing:
If you would like more information about the specific legal basis that applies to any particular processing activity carried out by e28bd, please contact us at [email protected].
e28bd does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your data with third parties only in the following limited circumstances:
Third-Party Contracts: All third parties with whom e28bd shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what is strictly necessary to provide the service in question.
e28bd uses cookies and similar tracking technologies to improve your experience on the platform, keep you securely logged in, and understand how players interact with our games and features. A cookie is a small text file stored on your device when you visit e28bd.
e28bd uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the e28bd platform. For more information about managing cookies, refer to your browser's help documentation.
e28bd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security measures include:
While e28bd takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — please use a strong, unique password for your e28bd account and never share your login credentials with anyone.
Security Incident Response: In the event of a data security incident that poses a risk to your personal data, e28bd will notify affected players without undue delay and take immediate steps to contain and remediate the incident.
e28bd retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
Once the applicable retention period expires, e28bd will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your data before the retention period expires, e28bd will delete what it is legally permitted to delete and explain any data that must be retained for legal compliance reasons.
As an e28bd player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.
Response Time: e28bd aims to respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.
e28bd is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to use e28bd and must not attempt to register an account or use any of our services.
If e28bd becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the associated account, delete the personal data, and return any deposits to the original payment method where possible. If you believe a minor has registered on e28bd, please contact us immediately at [email protected].
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. For more information about responsible gaming and protecting young people, please visit our Responsible Gaming page.
e28bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your personal data, we will notify you directly via email or an in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how e28bd protects your data. The most current version of this policy is always available at e28bd.io/privacy-policy. Your continued use of e28bd after any update to this policy constitutes your acceptance of the revised version.
If you have any questions, concerns, or requests relating to this Privacy Policy or how e28bd handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.
For questions about our Terms and Conditions, please visit our Terms and Conditions page. For responsible gaming support, please visit our Responsible Gaming page.
Data Rights Requests: To exercise any of your data rights — including access, correction, deletion, or portability — please email [email protected] with the subject line "Data Rights Request" and we will process your request within 30 days.